Customer guide

How to Submit a Freight Booking Request

Know what information to prepare before you start the four-step online freight request form.

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At a glance

Add cargo details, route and date, company contacts, then review the request before sending it to dispatch.

The short version

Four steps from cargo details to request

The online form collects the information the operations team needs to review a shipment. You can prepare the details first, complete the form, and check your entries before submitting.

01

Describe the cargo

Enter the cargo type and approximate weight. Add dimensions, packaging, and handling notes when you have them; these help assess vehicle fit.

02

Add the route and timing

Provide pickup and delivery locations and addresses, your preferred dispatch date, the service category, and any timing or site instructions.

03

Add company and contact details

Provide the company name, contact person, phone number, and email address so the team knows who to contact about the request.

04

Review and submit

Check the cargo, route, schedule, service, and contact details, then submit the request and save the booking reference shown afterward.

Get ready

Before you open the booking form

  • Cargo type and approximate weight; packed dimensions if available.
  • Full pickup and delivery locations, addresses, and site contacts.
  • Preferred dispatch date, service category, and any receiving-window constraints.
  • Company name and the contact person’s phone number and email address.

Submitting the online form records a request. It does not by itself confirm vehicle availability, a final price, or a delivery time. Wait for the dispatch team to confirm the plan and terms for your shipment.

Helpful answers

Common questions

Do I need exact cargo dimensions to start?

The form accepts cargo type and weight as the required starting details. Add accurate dimensions and packaging information when possible, especially for bulky, fragile, or heavy loads.

Is the booking reference a confirmation that a truck is reserved?

No. The reference identifies your submitted request. Vehicle availability, price, and schedule still need to be reviewed and confirmed by the dispatch team.

Ready to send a request?

Start with the shipment details you have.

You can include the route, cargo, timing, and contact information in the online form, then review everything before submitting.

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